C R Scrubs - Tyler, Texas

Jana Ford

Walked in and was greeted immediately and asked if I needed help. A nice gentleman led me to the appropriate aisle/racks. I found the needed scrubs and checked out swiftly. This was my first visit and it was pleasant. It appears this is the place to go for any and all types of scrubs!

why why

My daughter went in today to go buy her some scrubs at the last minute . The black lady that check her out was rude to her she didn't mean to get her on her on a time crunch as the black lady called it . When my daughter was trying her clothes making sure they fit her correctly the black lady went and got them from her rude lately . You need to be to customers. This kind of people need to get fired . Sorry but they do. They are the ones who don't want us customers going back to them kind of stores . So if you're the store owner or the main manager to this store you need to have a talk with your employees how to treat customers! I will make sure next time my daughter needs scrubs to go somewhere else that our money ain't welcome at this store .

Elisabet Alaniz

Very disappointed in the young lady wearing pink with the long braids tonight. I started a new job and had to get some new scrubs for work. I get off at 5 and after rounding up my kids I drove an hour to get to CR scrubs. 15 mins before they close and I made it. I already knew what I wanted so I just tried 2 sets of scrubs on and proceeded to check out. My boyfriend heard her say “omg, their still here? “ and it was only a couple minutes after 7pm. When I checked out, they didn’t ask me for my phone number I had to tell the young man (DJ) to ring up my number bc I’m a frequent customer and I get discounts. I was gone by 7:03pm the time on my receipt. I’m very disappointed since I’ve always had good experiences.

Diondra Milton

2 stars for the price and convenience. My experience today was filled with bad customer service. The girls working here are definitely not trained on customer service. I came in for an exchange of an online order with the mindset of paying the difference if I found another set of scrubs to my liking. The young lady who assisted me was very rude and unapproachable. She grabbed my bag as I explained what I needed. I asked if she could help me as I’m not familiar with the store she rolled her eyes and walked off. After standing there waiting for assistance, I decided to find a set of scrubs that works best for me. Coming back to the register with my new merchandise the same girl standing at the counter I suggested due to her line of work consisting of customer service if she hates her job she should find a new one. A new associate by the name of Judith apologized for the girls actions in which she shouldn’t have to do. Judith tried to make it right but the negative experience I received upon entering outweighs the positive she was trying to enforce. Needing scrubs by Monday,I felt like I was not welcomed as a customer I decided to get my money back on the overall exchange and decided that this company that hires employees with such bad attitudes don’t value me or deserve my money. I’ll never shop here again and definitely will be reaching out to the store manager tomorrow morning.

Patricia Morehead

My daughter was in the dressing room trying on scrubs. A male employee walked in on her, yes he knocked but she thought the knock was on the dressing room next to her since her back was turned. He did apologize. My problem was with another young sales clerk with the long braids who said she did not understand why I was upset it was no big deal. Yes it was a big deal, as was her attitude about the situation. Your policy on walking in on customers while they are in the dressing room needs to change as well as the attitude of this young lady, in what is acceptable behavior in dealing with this type of problem.

Truth Spitter

The team at CR Scrubs is amazing very friendly and polite had everything we were looking for, very fast very friendly and a big Thank you to DJ great customer service and very polite you need a hundred more like him.

TROYER FAMILY

The first time I visited during the week, the staff was amazing and so helpful! Today (Sunday 9-22-19) was a different story. One lady asked if they could help me but it was quite apparent she didn't want to. I told her i wanted to exchange my pants for another pair that fit better and she responded with "why, they aren't going to match?" The way she was talking to me made me feel like i was bothering her so when i came out of the dressing room, I was happy she didn't come back to assist me further. I ended up buying a pair of pants she told me I probably wouldn't like. The lady at the register made me feel like i was trying to steal something. I didn't have my receipt because it had been a while since i purchased the pants (my bad) but the pants clearly had all tags and said CR scrubs on them. I even made sure I showed another worker when I entered. She acted as if i may have taken them off the rack. I get that people do things like that but after spending so much money at this store, It just upset me. Moral of the story, go during the week. The staff are more friendly and more than helpful.

tony okrongly

Male first time scrubs buyer. They had a good selection. I use them in my art studio, so I also liked their line of chef's pants and tops. For the brands that I tried on I found a wide variation in fit among the exact same size/manufacture/style/color. So I would recommend trying them on before you buy them. Twice I got two pants from the same manufacturer, style, size and color. One fit, the other was way too tight. Strange.

I'm glad they are close by so I can try scrubs on before I buy them. After my purchase I went online and looked at online prices for the exact items. The store was right on track for price. I couldn't have bought them cheaper online, even from Amazon. So, Good on all counts. Customer service was helpful and readily available.